Past travel agent events

Boot Camp - November 2018

From November 6-9, KHM Travel Group held its final Boot Camp of 2019. This four-day event presented all in attendance with fresh knowledge and understanding of the travel industry. Through the educational sessions, the KHM Travel Group team provided them attendees with the insight and resources they need to gain confidence and find success in their travel businesses. With presentations by Royal Caribbean and Apple Leisure Group, agents had the chance to learn more about travel suppliers. They also had a visit from Charles Sylvia, Vice President of Membership and Trade Relations for Cruise Lines International Association (CLIA) to learn about the perks of cruising. With these new skills, the agents are ready to take thier businesses to the next level.
Click Here to read more about the event on our KHM Travel Group blog!

Boot Camp - August 2018

KHM Travel Group hosted its fourth Boot Camp of the year on August 8-10. Over 40 agents from around the country gathered at the KHM Travel Group home office to see behind the scenes and learn how to jump-start their travel businesses. Over the three days of skill-building and business development sessions, the agents gained insight into the travel industry and the confidence to find their own success. Agents also heard from our Preferred Suppliers Carnival Cruise Line, and The Mark Travel Corporation, as well as a special visit from Charles Sylvia, Vice President of Membership and Trade Relations for Cruise Lines International Association (CLIA). The agents' questions and dedication to learning will certainly carry them far as they grow their businesses.
Click Here to read more about the event on our KHM Travel Group blog!

Destination Success - July 2018

When it comes to travel agents, we know that they are always looking for new ways to serve their clients, and demonstrate their value. That’s what made our theme for this past Crystal Conference and Awards so successful, and why we continued to build on this theme for our annual Destination Success, held July 10th-13th. We were thrilled to welcome 70+ agents from all over the country to northeast Ohio for this live event packed with educational sessions, networking, and fun. We also hosted a few special guests, including our top-producing agent of 2017, Emily, and two of the members of MPG Travel Solutions, who have recently started to work with KHM Travel to enhance what we bring to our agents.
Click Here to read more about the event on our KHM Travel Group blog!

Boot Camp - May 2018

KHM Travel Group hosted its third travel agent Boot Camp of the year, May 16-18. We had 40 agents from around the country join us for three days of valuable skill-building and business development sessions, to give them the confidence needed to kickstart their travel agency. Agents dove into booking trips, staying organized, working with clients, and marketing basics. They also laid the foundation for working with two of our Preferred Suppliers, Royal Caribbean and Apple Vacations.
Click Here to read more about the event on our KHM Travel Group blog!

Boot Camp (Florida Edition) - April 2018

KHM Travel Group hosted its first-ever Boot Camp event in destination last month, April 16-19, in collaboration with Club Med and Carnival Cruise Lines. Our Agent Development team, along with our Group Specialist Cinda White, provided agents with the fundamentals needed to grow their business like compliance, building a business mindset, and myTravelCRM. Not only did agents walk away with the knowledge and skills to lay a solid foundation for their business, they also got a first-hand look at Club Med Sandpiper Bay in Florida, the only all-inclusive resort in the United States.

Click Here to read more about the event on our KHM Travel Group blog!

Boot Camp - February/March 2018

Last week, KHM Travel Group hosted its first Boot Camp of the year, February 28-March 2. We had 40 agents from around the country join us for three days of valuable skill-building and business development sessions, to give them the confidence needed to kickstart their travel agency. This installment of Boot Camp featured presentations from our Preferred Suppliers Carnival Cruise Line, and The Mark Travel Corporation, as well as a special visit from Charles Sylvia, Vice President of Membership and Trade Relations for Cruise Lines International Association (CLIA). This group of highly engaged agents left more prepared to take their business to the next level!

Click Here to read more about the event on our KHM Travel Group blog!

2018 Crystal Conference & Awards - January 2018

The unknown often keeps travelers from venturing out into the world. With the right knowledge, skills and connections, a travel agent can bridge this gap, and curate experiences that their clients might not have ever imagined. That is the Value of You — the travel agent — and our theme for the 2018 Crystal Conference and Awards, held January 27th – February 1st. For the first time at this event, agents could schedule one-on-one time with our Preferred Suppliers and KHM Travel Group staff, and for the first time, we had representatives from industry organizations CLIA, ASTA and The Travel Institute to share the benefits they offer agents. We also enjoyed our days at sea on the Royal Caribbean Independence of the Seas and days in the ports of Costa Maya and Cozumel, Mexico. Our hosts, Royal Caribbean, made this a truly special week for our agents and staff!

Click Here to read more about the event on our KHM Travel Group blog!

Boot Camp - October 2017

We ended our 2017 live event schedule on a high note last week at our October Boot Camp for new travel agents. Our team welcomed 39 travel agents from around the country to Northeast Ohio for three days of professional development, networking and hands-on instruction. The first day at our corporate office truly laid the foundation for the rest of the event, with sessions on Building on Your Past and Passion, Building a Business Mindset, and Building a Marketing Mindset. Thursday was heavily focused on cruising, with presentations from our friendly Carnival Cruise Line BDM Chris Schutz and a hands-on cruise booking workshop following lunch. After lunch on Friday, agents heard from our Preferred Supplier Apple Vacations and also walked through bookings in Apple’s travel agent website.

Click Here to read more about the event on our KHM Travel Group blog!

Boot Camp - August 2017

With every New Agent Boot Camp, the KHM Travel Group staff strives to fill each day with as much valuable information and skill-building as possible. Our third Boot Camp of the year, August 9-11, was no exception. Our Agent Development team also helped attendees develop a foundation for their agency through skill-building sessions, networking and hands-on workshops on our CRM and supplier booking engines. They also heard from two of our Preferred Suppliers, Royal Caribbean International and The Travel Corporation.

Click Here to read more about the event on our KHM Travel Group blog!

Boot Camp - May 2017

May 17th-19th, KHM Travel Group welcomed 40 travel agents for the host agency’s second Boot Camp event of the year. Boot Camp is designed to give new travel agents the knowledge, tools, and confidence they need to develop their travel businesses, as well as a plan to achieve their goals. Two of our Preferred Suppliers, Carnival Cruise Lines and The Mark Travel Corporation, highlighted their brands and how they can help to wow clients. Agents got an in-depth look at the sales process, qualifying clients, using myTravelCRM, branding basics and more. We were also fortunate to have Norwegian Cruise Line sponsor a social hour one evening so agents could just relax and network!

Click Here to read more about the event on our KHM Travel Group blog!

Boot Camp - March 2017

KHM Travel Group’s first Boot Camp of the year, March 1st-3rd, not only featured a new location, but new workshops, panels and hands-on booking sessions. The updates and improvements are designed to ensure each travel agent leaves with the knowledge, tools and confidence needed to develop their business. Over the course of three days, the 40 KHM Travel Agents in attendance got to know our staff, learn from our experienced team, and also heard from two of our Preferred Suppliers, Apple Vacations and Royal Caribbean.

Click Here to read more about the event on our KHM Travel Group blog!

2017 Crystal Conference and Awards - January 2017

For the fourth annual Crystal Conference and Awards, our group of 361 travel agents, their guests, our supplier partners and staff came together for the biggest event in KHM Travel’s history. Together, we celebrated the past year’s accomplishments, connected with old and new friends, and renewed our love for travel and the travel industry. The theme for the event, "Discover Your Why" was reflected in the general sessions, our networking receptions, and of course, the Crystal Awards ceremony in which we recognized our top-producing agents for 2016. We also enjoyed our days at sea on the Carnival Conquest and sunny days in three ports - Key West, Grand Cayman and Cozumel. Our hosts, Carnival Cruise Line, made this a truly special week for our agents and staff!

Click Here to read more about the event on our KHM Travel Group blog!

Boot Camp - November 2016

KHM Travel Group wrapped up its 2016 live event program at our November New Agent Boot Camp session, held November 3-5. Our staff hosted 32 home-based travel agents from around the country for three days of education, discussion and workshops. With presentations from Apple Vacations and Norwegian Cruise Lines, plus plenty of hands-on workshops and business-building sessions, these agents left ready to kick their businesses into high gear!

Click Here to read more about the event on our KHM Travel Group blog!

Destination Success - October 2016

Destination Success brought more than 60 agents to our office for four days of learning, networking and trade shows October 18-21. Plus, the anticipation built throughout the week because on Friday, we gave away a spot on the 2017 Crystal Conference and Awards cruise! In addition to business-building sessions and product updates from suppliers, agents also got to go to the Apple Vacations Dinner and Trade Show on Tuesday night for even more face time with suppliers. On Wednesday, our executive team gave a quick update on KHM Travel's growth and also recognized agents who had reached Pinnacle, Basecamp and milestone years with our host agency. We had a blast hosting this event again at our home office, and thanks to everyone that joined us!

Click Here to read more about the event on our KHM Travel Group blog!

Baltimore Regional Event - September 2016

Our Regional Development Coordinator for the East Region, Jimmy Fair, and KHM Travel Group's Event Operations Manager Beth Klubnik hosted KHM Travel Group agents for an educational two days in Baltimore, September 24th and 25th. The weekend kicked off at the BWI Cruise Port on Saturday with a ship inspection on the Royal Caribbean Grandeur of the Seas. Educational sessions continued that afternoon at the Holiday Inn at Baltimore's Inner Harbor with presentations from Royal Caribbean, Club Med and the Globus Family of Brands. Sunday was another full day, which the agents started by hearing from our Business Development Managers with Vacation Express and The Mark Travel Group. The weekend wrapped up with our group touring the Carnival Pride on Sunday afternoon.

Delta Vacations University - September 2016

September 17th and 18th, more than 1,100 travel professionals ventured to the Georgia International Convention Center for two days of classes, trade shows, and networking. KHM Travel Group made our presence known at this year’s conference, with 102 of our agents in attendance. Not only was this the most of any agency at this year’s conference, it was a record number of agents in the 23-year history of the conference! We also enjoyed receptions at the Porsche Experience on Friday evening and at the Delta Flight Museuem on Saturday evening.

Click Here to read more about the event on our KHM Travel Group blog!

Boot Camp - August 2016

The KHM Travel Group team welcomed 39 agents to our corporate office in Ohio, August 10th-12th, for our third Boot Camp of 2016. Based on feedback from past attendees, we added more small group sessions and discussions to give our agents more one-on-one time with staff. We also welcomed two of our Preferred Supplier Partners, Funjet Vacations and Carnival Cruise Line, to share their latest offerings and products with agents. For the first time at Boot Camp, we also did a Q & A session with one of our top-producing agents, Susan Fithian! Our 2015 Rookie Agent of the Year, Susan was able to share her 30 years of travel industry experience to inspire and empower agents.

Click Here to read more about the event on our KHM Travel Group blog!

Boot Camp - May 2016

Our second Boot Camp event of the year brought 36 KHM Travel Agents to our corporate office, May 11th-13th. Every Boot Camp is a little different, because our Agent Development team takes feedback from previous travel agent events to improve the events that follow it. Supplier presentations from Tina Tiano of Apple Vacations and Chris Schutz of Carnival Cruise Line complemented the line-up of business-building sessions from KHM Travel staff. For the first time, our Agent Development team presented a Boot Camp session via Facebook Live, so other KHM Travel agents could benefit from learning about compliance! Thanks to all who joined us for this engaging three day education event.

Click Here to read more about the event on our KHM Travel Group blog!

Boot Camp - March 2016

March 16th-18th, KHM Travel Group had the pleasure of welcoming 41 travel agents to our first Boot Camp of 2016. This year’s expanded three-day Boot Camp format allowed agents to have a little more breathing room, and it also opened up more time for our Agent Development Team to focus on key business-building aspects of being a new travel agent. This includes more on the sales process, our Supplier Marketing Resources and TravSearch, and creating the best possible experience for clients. From the feedback we received after the event and stories shared on Facebook, it seems that this Boot Camp was full of fast learners, and highly motivated agents!

Click Here to read more about the event on our KHM Travel Group blog!

Boot Camp - November 2015

In November, we welcomed more agents than ever before to this premiere two-day event. A total of 41 agents from around the country gathered at our corporate office in Brunswick, Ohio on November 6 & 7. Our final Boot Camp of the year offered these agents essential knowledge and hands-on skills they need to take their businesses to the next level. They even learned about Norwegian Cruise Line's newest products and participated in a Q & A session with our Norwegian BDM Linda Thompson!

Click Here to read more about the event on our KHM Travel Group blog!

The Mark Travel Corporation Summit - October 2015

KHM Travel Group truly rocked the 2015 TMTC Summit held at Moon Palace Resort in Cancun October 24th-28th, 2015. With more than 80 agents attending, we had the largest representation of any group! We heard inspiring keynote speakers, got more in-depth knowledge from break-out sessions and had a blast during several memorable "extra-curricular" activities. These included a floating fiesta and tour of Mexican culture at Xoximilco, and a glow party at the Hard Rock Hotel Cancun featuring rapper Rob Base!

Click Here to read more about the event on our KHM Travel Group blog!

Destination Success - October 2015

With 80 agents, 20+ suppliers and four information-packed days of sessions, this was a productive and unforgettable event. We had several very special presentations, including Holland America's OnStage Alaska, the Certified Sandals Specialist Session, and a field trip to the Hard Rock Cafe in downtown Cleveland for the Hard Rock's Genesis experience. Mystery and comedy ensued at Friday night's Murder Mystery dinner, which featured our very own Marie Smith. Thank you to all the agents that attended and took the time to invest in their businesses!

Click Here to read more about the event on our KHM Travel Group blog!

MLT University 2015 - September, 2015

More than 50 KHM Travel Group agents gathered in Minneapolis for the 2015 edition of MLT University September 25th-27th. Hosted by MLT Vacations, MLT University is one of the premiere educational seminars for travel agents in the country. Agents had their pick of over 50 professionally-taught classes featuring a variety of destinations and travel suppliers. They also had the chance to win travel prizes and gain access to exclusive promotional offers just for conference attendees!

OnStage Alaska - September 2015

Long-time Alaska residents Monte and JoJo brought their passion and knowledge of the Last Frontier to our corporate office for Holland America's captivating OnStage Alaska presentation. The pair shared pictures, stories, and even a song that brought Alaska's vast beauty and diverse wildlife to life for consumers. After the presentation, Holland America's Karen Sharpe was on hand to discuss exclusive discounts and cruise packages being offered in the upcoming years, and she even raffled off a few Alaska-themed prizes!

Boot Camp - July 2015

KHM Travel Group's third New Agent Book Camp session of 2015 was held July 24 and 25 at our home office in Brunswick, Ohio. Our staff led a group of 30 travel agents through two days of new agent basics, workshops and supplier presentations.
Click Here to read more about the event on our KHM Travel Group blog!

Destination Success - May 2015

As many previous attendees will tell you, KHM Travel Group’s KHM Travel Group's Destination Success is more than just an educational event. It’s an investment in your business, and in yourself!

Last week, more than 50 KHM Travel Group agents and 20 travel suppliers gathered at our corporate office in Brunswick, Ohio for the first Destination Success of 2015. This is our third year hosting this four-day education and networking event, and the enthusiasm for it continues to grow!
Click Here to read more about the event on our KHM Travel Group blog!


Boot Camp - May 2015

May 1st and 2nd, the KHM Travel Group staff welcomed 25 new travel agents for two full days of comprehensive education sessions at our second Boot Camp of 2015.
Our team lead the group through a series of presentations including a hands-on supplier and commissions booking workshops, marketing essentials and social media strategies. Click Here to read more about the event on our KHM Travel Group blog!


Boot Camp - March 2015

Travel agents from around the country gathered at KHM Travel Group’s corporate office March 20th and 21st for our largest Boot Camp to date! In between booking workshops, goal-setting sessions and marketing presentations, agents got to mingle with their peers and get to know KHM Travel staff. It truly was a fun, energizing few days!


Destination Success - October 2014

This jam-packed event included 3 days of education, tradeshows, workshops, networking and a even a formal dinner with live entertainment! Agents from all over the country gathered to build their knowledge of the travel industry and get to know their fellow agents. We had presentations from all the leading suppliers including Royal Caribbean, Globus, Carnival, Funjet Vacations, Norwegian Cruise Lines, Princess Cruises, Celebrity Cruises, Disney, and Sandals. Oh and did we mention that we also gave away a FREE cruise vacation to a lucky agent in attendance! Join us for our next session and that winner could be you!