One of the easiest ways to gain real-life travel experience is by going on a familiarization (FAM) trip. These reduced-rate trips are specifically designed packages that allow travel agents to visit the most popular destinations, resorts, and cruise ships. FAM trips may be offered by tourist boards, hotel chains, or any other supplier that recognizes how much firsthand knowledge benefits the agents that are selling their products.

In addition, KHM Travel Group partners with top travel companies to offer exclusive FAM trips, with information tailored specifically to the needs of our home-based travel agents.

Agents returning from a FAM trip often find themselves energized, inspired, and prepared with the information and experience needed to take their businesses to a whole new level. KHM Travel Agents can look under “News and Events” in their Agent Portal to view upcoming FAM opportunities.


FAM trips aren’t limited to land-based travel, either. Cruise lines often sponsor ship inspections. These tours allow agents to view staterooms, deck layouts, entertainment venues, and often include a chance to sample the cuisine at one of the ship’s restaurants. For an even more in-depth experience, you might consider a Seminar at Sea, which allows you to set sail on a scheduled itinerary at a discounted rate. These cruises offer training sessions to expand your product knowledge, as well as the chance to enjoy the amenities and activities onboard and in each port.

Another fantastic benefit of a FAM trip is the opportunity to network with other travel agents. As you get to know the other agents traveling with you, you’ll be able to share stories, ideas, and ways to overcome the challenges you’re facing. You may also develop relationships with key supplier personnel and resort staff, who often provide valuable support for your travel business.


Royal Caribbean Seminar at Sea

Navigator of the Seas | May 1-4, 2020 | Miami, FL
KHM Travel Group Exclusive: Sail with us and experience the Navigator of the Seas firsthand, May 1, 2020, 4-days from Miami, Florida to Perfect Day at CocoCay and Nassau, Bahamas. Included in the seminar you will enjoy a welcome reception and exclusive Royal Caribbean product training. We have a special rate at the Marriott Miami Biscayne Bay for the night before the event.
Register here.


Training was fantastic and meeting KHM Travel staff, travel agents, and vendors made this a very worthwhile trip! I look forward to future FAMs and other trainings where we get a chance to interact, encourage one another, and have a great time.

- Donna Gilmore, VA

I appreciate very much for having the opportunity to go to Jamaica on this FAM trip. It was a great experience in many ways: learning, seeing, talking with other agents, and experiencing Jamaica itself. I am so glad I was given this opportunity to see and experience Jamaica.

- Ginny Baumann


May 17th-19th, KHM Travel Group welcomed 40 travel agents for the host agency’s second Boot Camp event of the year. Boot Camp is designed to give new travel agents the knowledge, tools, and confidence they need to develop their travel businesses, as well as a plan to achieve their goals. Two of our Preferred Suppliers, Carnival Cruise Lines, and The Mark Travel Corporation, highlighted their brands and how they can help to wow clients. Agents got an in-depth look at the sales process, qualifying clients, using myTravelCRM, branding basics and more. We were also fortunate to have Norwegian Cruise Line sponsor a social hour one evening so agents could just relax and network!

Click Here to read more about the event on our KHM Travel Group blog!