This 4-day conference is more than premier travel agent education event. It's a fun opportunity to build relationships with representatives from top suppliers, and your fellow agents!
Our staff looks forward to welcoming both new and experienced agents, and getting them energized about growing their travel businesses.
We bring together some of the industry's leading suppliers to provide our travel agents with the best products and sales information exclusively for KHM Travel Group Agents. It's the one of the only opportunities for you to receive hands-on education and sales tips from a wide variety of travel companies.
Plus, members of the KHM Travel Group Staff will present marketing workshops and social media workshops to help you become more proficient and confident when promoting your business.
Stay Tuned for Details on This Year's Events!
Presented By Rick Zimmerman
Are you up-to-date on all the DOT regulations? Do you know if you are compliant with the sell of travel laws in the states your clients reside? Have you reviewed the policy and procedures for KHM Travel Group lately? In this session, we'll review the policies and procedures that affect the travel agent community. Topics include: DOT Regulations, FTC Regulations, State Seller of Travel Laws, KHM Policy and Procedures, Travel Insurance, and Errors and Omission Insurance.
Presented By Chantelle Nye & Jennifer Henneman
Finding a great client takes time, and there are many types of candidates and prospects you will encounter to lead you to that one brilliant client. Join Chantelle Nye and Jennifer Henneman as they lead you through the process of turning your candidates and prospects into leads and your leads into clients! This session will cover 5 prospecting techniques, understanding the importance of documenting lead and client information in the CRM and the importance of return client follow-up.
Best for the new and intermediate agent who is looking to build a solid clientele.
Presented By Marie Smith
Many agents burn the candle at both ends and find themselves on the verge of burnout. How can you manage working outside the travel industry, taking care of your family and maintaining your social life and friendships? Utilizing some time management strategies can help you better manage your time and organize your to-dos and goals. Join Marie Smith as she talks about using simple time management tools for you to de-clutter your environment, identify distractions, develop a system that will work for you and setting boundaries for your clients.
Best for all agent levels. Those who find they don't know how to focus their agency and those who feel the focus on their agency is becoming overwhelming will benefit from this session.
Presented By Bill Coyle
All referrals are great but who is your ideal client? What trip can you qualify and book with little effort that yields a good return? Whether it's your best friend, cousin, very good client, or networking group be sure they know who would make the "best" referral for you. Join Bill Coyle as he helps you craft the perfect "want ad" for the referral client you are looking to work with.
Best for intermediate to advanced agents who are looking to add quality leads to their prospect list.
Presented By Bill Coyle & Marie Smith
Do you know how much growth your agency has year over year? Do you know the average growth of your client bookings? How well do you know and understand your travel segment mix? Join Marie Smith and Bill Coyle as they help you navigate the CRM and get the numbers you need to better your understanding of your agency's Travel Trends.
This session will benefit agents with a minimum of two years of client data recorded in the CRM and a minimum of 250K in traveled revenues.
Presented By Amanda Bates
What makes your business unique? Hint...it's you! In this session, our Digital Marketing and Content Specialist Amanda Bates will discuss ways to tell your unique story and get away from the "one-size-fits all" idea when it comes to social media content and strategy. If you've already established a presence for your business on social media and are looking for ways to increase engagement, this session is for you.
Presented By Amanda Bates
With so many social media networks vying for our attention, it's essential to determine where your time and energy are best spent. This session with our Digital Marketing and Content Specialist Amanda Bates will help you determine which social media platforms are right for you based on your audience, message and business goals. Appropriate for those at any level of social media experience
The KHM staff couldn't have been more welcoming or helpful. I learned so much and met so many wonderful agents, both new and experienced! It is so incredible to be a part of a group of people who are so willing to share their knowledge and expertise with anyone who needs it. I am so happy to be a part of the KHM family and to have been given the opportunity to attend an event like Destination Success! The vendor trainings were excellent and having the chance to meet the BDMs face-to-face will be very helpful in the future. Highly recommend to all!
- Lori G., Ohio
Destination Success is worth the investment into yourself and your travel business. Still two days to go and I can't find the words to express how impressed I am with the training, presenters and KHM staff. I have no regrets at all. I even got my Sandals certification while here, which saves me from having to take more time off to attend a session scheduled next month. Let me not mention the FREE professional headshots they offered the entire class. Class Act all the way.
- Sharon L., Virginia